ACD full form

 What is the full form of ACD?

Answer:

  • Automatic Call Distribution

What does ACD mean?

An ACD is a telephony software system that answers incoming calls and directs them to a specific agent or department within a company. An ACD typically collaborates with computer technology integration systems and interactive voice response systems to intelligently route incoming calls to the best agent. It serves as the backbone of a call centre and helps to streamline the communication process.

 What is the full form of ACD?

Answer:

  • Automatic Call Distribution

What does ACD mean?

An ACD is a telephony software system that answers incoming calls and directs them to a specific agent or department within a company. An ACD typically collaborates with computer technology integration systems and interactive voice response systems to intelligently route incoming calls to the best agent. It serves as the backbone of a call centre and helps to streamline the communication process.

1 comment:

  1. Excellent Blog! I would like to thanks for the efforts you have made in writing this post.
    I am hoping the same best work from you in the future as well. This is very beneficial to me.
    I’m happy I came across this website. I still learn something new from your posts! It will give
    you a great idea aboutupdate here

    ReplyDelete

Popular Posts